### Reason for Financial Crisis
The financial crisis of the NCRG is due to several reasons, including an increase in competition. Since markets were becoming ever more competitive, maintaining a constant market share had become more difficult for NCRG. High operating costs were also afflicting all sectors, including salaries of employees, low demand from customers, and no significant technological investments. Also, global supply chain disruptions have impacted the car repair process, thereby delaying repairs, much to customer aggravation.
### Liquidation Process
The liquidation process would entail the selling off of the company's assets so as to settle their liabilities. After making the decision on the liquidation, NCRG commenced the evaluation of its assets ranging from car repair equipment, depreciated space, among other items. These assets were auctioned in order to obtain the necessary money required to pay off debts owed to external lenders and suppliers.
### Effects on Employees
The most harmful impact of liquidation on NCRG was on its employees. Most employees were laid off, and those who were left had to suffer pay cuts. This heavily affected employee morale and caused them to go through very hard times financially. There was contention about how to transfer hard-earned skills to other jobs, and while some employees tried, it was an ordeal to find a permanent job in the market.
### Customer Reaction
The customers were in the same boat. Regular customers who had relied on NCRG were scrambling for other car repair services. It was a tough period for the customers because they had to search around for a trusted repair service for their cars. Social media was abuzz accommodating unnecessarily loud, hurtful comments about NCRG's business practices.
### Future Expectation
Despite NCRG having undergone a liquidation process, there exists a chance of revival. Accordingly, should the company come back to the market with a different team, it has to come with a new strategy to breathe life into its brand, thereby regaining the trust of its customers.
### Conclusion
The liquidation process of the National Car Repair Group was initiated for a plethora of reasons, including financial problems and competition in the market. This doesn't, however, affect the company alone but also its employees and customers. Thus, the company's future will depend on how it rebuilds its image as well as its service.